Introduction

This Privacy Policy (hereinafter sometimes referred to as "the Policy") sets out what Orel Rewards (operated by OREL CORPORATION (PVT) LTD and referred to as "Orel Rewards," "Us," "We," "Our," or "OREL" as the context may require) can and cannot do with the information provided by you when using services under this application. By signing up for, accessing, or using our products, services, content, features, technologies, or functions offered on the Orel Rewards application and all related services (collectively referred to as "Orel Rewards Services"), you accept this Privacy Policy.

We may amend this Privacy Policy at any time by posting a revised version on the application. The revised version will be effective as of the published effective date.

Why Do We Collect Your Information?

Orel Rewards may require specific personal details to facilitate the points withdrawal process and internal order placements. These details enable seamless services and ensure compliance with operational and legal requirements.

What Information Do We Collect for Points Withdrawal?

To process your points withdrawal, we may request:

Bank Details: This includes your bank account number, name of the account holder, bank name, and branch details.
Contact Information: Your name, department, employee ID, and other identifiers to verify your identity.

How Do We Use Your Information?

For Points Withdrawal: Bank details are used solely for processing withdrawal requests.
Internal Order Placement: To track, manage, and confirm orders placed via the app.
Fraud Prevention: To prevent unauthorized access or misuse.
Legal Compliance: Information may be disclosed if required by law, regulation, or court order.

Your information will not be shared with third parties for marketing purposes.

How Do We Protect Your Information?

We employ administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or alteration.

Your Rights

Access and Correction: You can access and update your information at any time through the app.
Account Deletion: If you delete your account, your information will no longer be used and will be permanently removed as per company data retention policies.

Cookies and Usage Logs

We may use cookies to improve your app experience. You may opt out of cookies unless required for essential app functionality.

Acknowledgment

By using Orel Rewards, you agree that your information may be used for the purposes outlined in this Policy.

For any questions or concerns, contact us at cs@orel.com.

Address: No 49 Sri Jinarathana Mawatha, Colombo 02, Sri Lanka
Email: cs@orel.com
Contact Number: 0114 792 222